As such, UTA will release any personally identifiable information only as required by law. Call 1-85 three business days in advance to set up your ride. ModivCare (formerly LogistiCare) - for those with no other way to get to Medicaid covered services. Incoming customer service comments are subject to the provisions of the Governmental Records Access and Management Act (GRAMA). Contact Medicaid at 801- 538-6155 or toll-free at 1-80 for FlexTrans vouchers. By providing your UVID number, route number, direction of travel, date and time of travel, along with the bus serial number and the operator name (if possible) enables us to help UTA and UVU resolve any issues with passes. Comments received will be used for internal UTA purposes only. If you are having problems with UTA access, please fill out our Transit Pass Issues form. UTA protects your personally identifiable information received at the time you submit a comment to UTA’s Customer Service department either telephonically or electronically. If you are deaf or hearing impaired and use either a teletypewriter (TTY) or computer equipment with TTY capability, place your telephone calls by dialing 711 (Relay Utah) and provide the operator with the number for UTA (80). * Please note that UTA does not have a dedicated TDD number. UTA Transit Police: (801) 287-EYES (3937)Ĭrossing and Crossing Arm Issues: 1-84 (note the crossing ID number located on the sign when reporting an issue) Guaranteed Ride Home (Eco Pass Holders Only): (801) BUS-HOME (287-4663) Customer Service Office Locations and Hours Use our Report Lost Item Form to let us know you looking for an item you left behind. Want to learn more about Service Alerts? See Get Service Alerts Delivered to Your Phone. Go to /signup to subscribe to route-specific alerts and other rider communications. You can now receive text and email Service Alerts for the routes you use. In addition, we provide limited service information and answer general questions on Twitter from 5 a.m. General inquiries can be made Monday through Saturday from 6 a.m. Multi-lingual options are also offered for 240 languages and dialects. We can help with trip planning, fare information, general questions and concerns as well as FAREPAY card assistance, lost and found, transit passes and reduced fare programs. UTA’s Customer Service department is committed to provide quality information and support to customers as they use public transportation.
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